How do I order on your website?
When you find an item that you want to buy, just click on the Add To Cart button and that item is then added to your shopping basket. When you have added all the items you want to buy, you simply click on the Checkout link in the Shopping Cart panel at the top of the page. This shows all the items in your shopping basket and gives you an opportunity to delete items if you wish. Once you are happy with your selections, you proceed to our secure order form where you enter your personal details. You are then taken to our bank's fully secure payment page to enter your Visa or Mastercard information and, if the charge is approved by your bank, we despatch the goods to you. Please note that we do not accept American Express or Paypal - only Visa (Debit, Electron & Credit) and Mastercard (Debit & Credit).
Do I need to have an account and/or log in to place an order?
You do not have to have an account or log into your account to make a purchase from our website. However if you do log into your account, your name and address details are automatically added to your Checkout form.
What name will appear on my credit card or bank statement?
You will be billed as Simply The Best Spain or Curopay simply-adult. Your card will be charged immediately after purchase. The word "porn", "dvd" or "sex toy" will NOT appear on your card statement - only Simply The Best Spain or Curopay simply-adult will appear.
What currency will my card be charged in?
All of our prices and all card charges we make are in British Pounds Sterling (£). If your card or bank account uses a different currency, your own bank will convert our GBP £ charge into your own currency.
Will I receive confirmation of my order?
When your order is approved by your bank, within a few minutes you will receive an email from orders@simply-adult.com confirming your order. You will also receive a second email when your order is despatched. If you do not receive these emails, please check your spam folder and - if the email has been treated as spam by your email provider - please mark it as Not Spam If you are still having problems receiving emails from us, please refer to our Email Problems page.
Additional Information
For more information on ordering, including ordering by mail, phone or fax, please go to the Ordering On This Website page in the Help & Support section.
